Building Teams. Aligning Organizations. Driving Transformation.
Executive leader with 25+ years of experience helping organizations navigate growth, complexity, and change through leadership, organizational alignment, customer experience, and capability building.
How I Lead
Build
Creating teams, capabilities, operating models, and environments where people can do their best work.
Align
Bringing together stakeholders, disciplines, and competing priorities around shared goals.
Transform
Helping organizations navigate change, modernize ways of working, and unlock new opportunities.
career highlights
25+ / Years Leading Teams & Organizations
700+ / Applications Supported Through Enterprise Design System Initiatives
100+ / Consumers Engaged Through Support & Enablement Programs
98% / Consumer Satisfaction
40 → 110 / Agency Growth During Primacy Expansion
Multiple / Organizations Built, Unified, or Transformed
My story
Throughout my career, I've often been asked to take on challenges others were reluctant to tackle—teams struggling to align, initiatives that had stalled, organizations navigating change without a clear path forward.
My background spans advertising, consulting, higher education, startups, customer experience, product design, and enterprise technology. While the disciplines have changed, the work has remained remarkably consistent: helping people and organizations realize their potential.
I've built creative organizations, developed UX practices, unified cross-functional teams, established governance models, launched new capabilities, mentored future leaders, and helped organizations navigate transformation.
Design was my entry point. Leadership became my purpose.
Career Journey
FactSet
2022–2026
Unified a fragmented organization spanning UX, Engineering, Product Management, Accessibility, Research, and Content Strategy.
Governance / Alignment / Transformation.
EXO Design
2017–Present
Helping founders transform ideas into brands, products, and businesses.
Cronin
2017–2022
Built and scaled UX and digital experience capabilities.
University of Hartford
2021–2024
Developed future design leaders.
Primacy
2010–2016
Built the agency's first integrated creative organization.
Helped scale agency growth from approximately 40 to more than 100 employees.
Digitas
2004–2010
Advanced from Senior Designer to Associate Creative Director while leading digital and brand initiatives.
leadership philosophy
People First
Organizations succeed when people are given clarity, trust, and opportunities to grow.
Progress Through Alignment
Most business challenges are ultimately human challenges.
Build What Lasts
The most meaningful work isn't what you create. It's what continues to thrive after you're gone.
Selected Capabilities
Organizational Transformation
Executive Stakeholder Alignment
Team Development & Mentorship
Governance & Operating Models
Customer Experience Strategy
Creative & Design Leadership
Workshop Facilitation
Change Management
Capability Building
Cross-Functional Leadership
Let's Talk
Whether you're building a team, navigating transformation, creating a new capability, or looking for leadership support, I'd welcome the conversation.